FAQ

How do I Join?

In order to join you must register to play at our website by clicking JOIN US.

How do I login if I forget which Email address I registered with?

If you forget your login or no longer have access to it then you will need to contact our Customer Service team to have it reset.

Am I eligible to Play?

On the participation date, you are must be over the age of legal consent as set by the law applying in the territory you are located in, and in any event you must be over 18 years of age. Players must also have a valid payment method in their own name.

What if I do not have a bank account?

Player require to have a valid bank account with his/her own name in order to play at CHOYSUN8. For more information, please contact our customer service.

How do I update my personal details?

Once you are logged into our website you can use the “My Account” link to update any of your personal details. If you change bank account details or the registered name on the account, please contact our customer service.

How can I deposit to play?

CHOYSUN8 provides major banks in Malaysia for player to deposit. Player can submit request through our online portal or contact our customer service.

How can I withdraw after winning?

You may submit your request through our online portal or contact our customer service. Withdrawal request will be process within 10 minutes to 1 day subjected to bank availability and daily demands.

What are the minimum and maximum stakes?

Stakes differ depending on the game. To find out about the stakes for a particular game you can access the “Help” screen from any game and find out information about stakes, payouts, win lines and game rules.

Are my personal details safe on your site?

CHOYSUN8 uses the latest encryption and protection technologies, to ensure that your personal information is completely secure. The privacy of your into is important to us and we adhere to strict confidentiality and privacy policies.

How do I contact customer support when I need assist?

Our customer service team can be contacted by Live Chat, WhatsApp and etc. You can go to our Contact Us page for other alternative way.

FREE RM5 DEEPAVALI BONUS

Terms and Conditions:

1. This promotion is open to all existing members of ChoySun8 .

2. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM50.

3. Existing members would be eligible for free RM5 extra bonus payout on every deposit he/she makes to ChoySun8 . Under this promotion, a member’s account balance needs to be at least RM30 of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance: Required account balance exp = (RM30 + RM5) = RM35

4. ChoySun8 reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.

FREE RM10 MERDEKA BONUS

Terms and Conditions:
Date: 2/8 - 31/8

1. ChoySun8 is giving away extra RM10 Merdeka Bonus for ChoySun8 registered member with a Minimum Deposit RM30.

2. Merdeka Bonus Deposit Amount = RM30 Bonus Payout RM10 = RM40) with Minimun RM50 and no Maximun withdraw require.

3. This bonus package is only given to ChoySun8 member, one person, and is limited to only one IP address per-day.

4. ChoySun8 reserves the right to alter or terminate this promotion without prior notice from time to time.

VIP Bonus 3%

Terms and Conditions:

1. This promotion is open to all existing members of JomPlay.

2. To be eligible for this promotion, a existing member is required to make a minimum deposit of at least RM200.

3. Existing members would be eligible for 3% extra bonus payout on every deposit he/she makes to JomPlay. Under this promotion, a member's account balance needs to be at least 1.1 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance: Required account balance = (Deposit Amount + Bonus Payout) x 1.1 = (RM200 + RM6) New Game Balance x 1.1 = RM226.6 ( Minimum Withdrawal)

4. JomPlay reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amount in the event that members are found to have undertaken fraudulent action.

Super Welcome Bonus

Terms and Conditions:

1. This promotion is open to all new members of JomPlay.

2. This promotion is only limited to one new member, one household, and one IP address.

3. To be eligible for this promotion, a new member is required to make a deposit RM30.

4. New member will be given 100% extra bonus payout based on his/her deposit amount. Under this promotion, a new member’s account balance needs to be RM360.

5. This promotion is for product 918kiss, Mega888, and Pussy888 only.

6. JomPlay reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.

5% Hari Raya Ramadan Bonus

Terms and Conditions:

Date: 12/5 -16/5

1. This promotion is open to all existing members of ChoySun8 .

2. To be eligible for this promotion, a member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM888.

3. Existing members would be eligible for 5% extra bonus payout on every deposit he/she makes to ChoySun8. Under this promotion, a member’s account balance needs to be at least 0 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance:

Required account balance = Minimum Withdraw RM50

4.ChoySun8 reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.

50% Welcome Bonus

Terms and Conditions:

1. This promotion is open to all new members of JomPlay.

2. This promotion is only limited to one new member, one household, and one IP address.

3. To be eligible for this promotion, a new member is required to make a deposit RM30.

4. New member will be given 50% extra bonus payout based on his/her deposit amount. Under this promotion, a member's account balance needs to be at least 6 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance: Required account balance = (Deposit Amount + Bonus Payout) x 6 = (RM30 + RM15) x 6 = RM270 .

5. This promotion is for slot game only.

6. JomPlay reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.

20% Midnight Bonus

Terms and Conditions:

1. ChoySun8 is giving away 20% Midnight Bonus payout for every existing member’s deposit transactions with a minimum deposit amount of RM30.

2. No maximum bonus payout.

3. Participant is required to achieve certain rollover requirements before his/her withdrawal request is approved, of which the said requirements are set out as below:

Bonus Payout : 20%
Rollover Requirements : 3x

——————————————
Scenario:
Reload Deposit Amount = RM30
Bonus Payout 20% = RM6
Rollover Requirements = (Deposit Amount + Bonus Payout) x 3
= (RM30 + RM6) x 3
= RM108

Member can only withdraw from account if he/she achieves the stipulated rollover requirements as calculated above.

4. ChoySun8 reserves the right to alter or terminate this promotion without prior notice from time to time.